Do you really accept purchased and cold lists?
Yes, and it's a large part of what we do. The condition is that it's done properly — the list gets verified first, sending runs from isolated domains on dedicated IPs, infrastructure is aged and warmed before launch, and volume ramps against measured inbox placement rather than going out all at once. The one thing we won't take is data you can't tell us the source of. If you don't know where it came from, we can't predict what's in it, and that risks every other sender on our infrastructure.
How much can I actually send?
Plans run from 100,000 emails a month up to 200 million, with enterprise volumes quoted individually. There are no per-day caps to work around and no mailbox farm to manage — volume is distributed across your dedicated IPs and sending domains automatically. For context, a mailbox-based outreach tool safely sends 30–50 emails per inbox per day, so a million a month would need roughly 800 mailboxes.
What's included, and what costs extra?
Warmup, email verification, automatic list cleaning, reputation and blocklist monitoring, dedicated IPs, free sending domains, API and SMTP access, and unlimited contact storage are platform features rather than third-party services you bolt on. Which of them your account gets depends on your plan. Deliverability services — audits, system builds, managed campaigns — are priced separately, because they're people's time rather than software. The 30-minute diagnostic call is free either way.
How long before I can start sending?
Honestly? Longer than you'd like, and that's deliberate. Domains and sending profiles need to age before a live send, then volume ramps over roughly four to six weeks against measured placement. A rushed launch is the single most common reason high-volume programs fail, and it's the mistake we most often get called in to repair. If someone promises you full volume next week, they're selling you a problem.
Can you help if we're not on your platform?
Yes — most of the setups we diagnose are running somewhere else entirely. Instantly, Smartlead, Klaviyo, Google Workspace, HubSpot, a homegrown stack. The free 30-minute call and the paid consultation are platform-agnostic: we'll tell you what's wrong and how to fix it where you are. If moving turns out to be the right answer we'll say so, but plenty of engagements end with a client fixing things on their existing setup.
Our domain got blacklisted. Is that recoverable?
Usually, yes — but the order of operations matters enormously and most people make it worse before they make it better. Typically it means stopping all outbound on the affected domain, running placement and blocklist testing to establish where you actually stand, increasing warmup activity, giving it a genuine recovery window, then applying for delisting where required. Meanwhile new outbound moves to separate, properly built infrastructure so the business isn't waiting on the repair.
Do you guarantee results?
No, and we'd be careful with anyone who does. Your results depend on your offer, your market and your timing — none of which are ours to control. What we're accountable for is everything we do control: inbox placement verified before your first live send, infrastructure that's properly built and warmed, reputation monitoring and blocklist handling, disciplined ramp management, and telling you early and honestly when something isn't working.
What if we send fine but get no replies?
Then it probably isn't a deliverability problem at all, and it's worth knowing that quickly. Good open rates with no replies usually points at the offer, the call to action, the sequence structure or the targeting. Our consultation covers campaign performance as well as deliverability precisely because the symptoms look identical from the outside and the causes are completely different.
Do you work with agencies?
Yes, and it's some of our best work. Agencies bring us the sending their own stack can't take — consumer audiences, purchased lists, volume that would need hundreds of mailboxes. Every end client gets isolated infrastructure so one client's problem can't touch another's, reporting can be white-labelled, and we never contact your clients directly. You keep the relationship and the margin.
What does it cost?
The platform starts at $249 a month and scales with sending volume; enterprise volumes are quoted. Services start with a free 30-minute diagnostic call, and everything past it is quoted on scope rather than listed — with any audit fee credited in full against a build or managed program you start within 60 days.